top of page
FAQ
-
Privacy PolicyYour data is only used for internal marketing purposes and will never be sold to outside sources.
-
Fulfillment PolicyAll orders are created and shipped by the artist. Please allow time for packing and shipping. Prints are in production for one week before they are shipped out, and are shipped rolled. How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. If you haven’t received your order within 20 days of receiving your tracking number, please contact us at marywatkinsartist@gmail.com with your name and order number, and we will look into it for you.
-
Return PolicyOriginal paintings and prints can be returned within 30 days for a full refund. The customer is responsible for the cost of return shipping. If it has been more than 30 days since your purchase, unfortunately we cannot offer you a refund. To be eligible for a return, the painting or print must be in the same condition that you received it. The item must also be in its original packaging (if applicable).
-
Cancellation PolicyOrders can be cancelled within 24 hours for a full refund. To cancel an order, email marywatkinsartist@gmail.com
bottom of page